Legal information
GROSS
Gross means the contractual rate of interest payable before the deduction of income tax at the rate specified by law.NET
NET means the contractual rate of interest payable after the deduction of income tax at the rate specified by law.AER
AER is the notional rate which illustrates the contractual interest rate as if paid and compounded on an annual basis.Interest rates on savings accounts are variable.
EAR
EAR is the equivalent annual rate.Credit facilities provided by The Co-operative Bank Plc, are subject to status and not available to non-UK residents or anyone under 18 years of age. Gold Advantage applicants must be aged 21 or over and have annual income of £15,000 pounds or more and already hold a credit card. Platinum Advantage applicants must be aged 25 or over and have annual income of £25,000 pounds or more and already hold a credit card.The Bank reserves the right to decline any application or offer a card product that differs to those advertised. Telephone calls may be monitored and/or recorded for security and/or training purposes.
Loan applicants who are existing Co-operative Bank current account customers and have had their account for over 7 months must be UK residents aged between 18 and 69. All other applicants must be UK residents, aged between 23 and 69, have a minimum annual income of £10,000 and either be a homeowner or hold a debit, cheque guarantee or credit card. Credit facilities provided are subject to status and availability. The Bank reserves the right to decline any application or offer a loan at a rate that differs from those advertised.
Credit facilities for loans are provided by The Co-operative Bank. Credit facilities are subject to status and not available to anyone under 18 years of age. Interest rates on loans are fixed for the term of the loan. Optional Payment Protection Insurance provided by Norwich Union. Terms and conditions apply subject to eligibility and suitability. The Bank reserves the right to decline any application or offer a loan at a rate that differs from those advertised.
PRIVACY
The privacy of Co-operative Bank customers is very important to us, and how we deal with personal information is outlined in our terms and conditions. We hope the way in which we gather and use your personal information addresses and respects any concerns you may have:We will only use the personal information we gather:
- In the normal course of our business to provide the products and services you have requested.
- To identify you when you contact us.
- To determine if we can offer you a better service or more relevant products.
- To send you e-mail updates of service changes which are important to you or which we feel may be of interest to you.
- For credit assessment, to review the conduct of and to administer/operate your accounts.
- For statistical analysis, including automated techniques (eg behaviour and credit scoring) and to monitor and analyse our business.
- Our agents and sub-contractors to administer and operate your account or to conduct our business.
- To our affinities' partner(s) if you have an affinity product(s).
- The insurer of any payment or card protection cover which you take out in connection with your account.
- Our licensed credit reference agency who may keep a record of any search we make and your personal information may be shared with and used by other lenders in assessing applications from you or members of your household.
- Any person to whom we transfer our rights or obligations under this agreement.
- For debt tracing or fraud prevention.
- To help desk advisers, minicom/typetalk operators or their equivalent.
- If required or compelled to do so by law.
The Co-operative Bank is authorised and regulated by the Financial Services Authority (No. 121885), subscribes to the Banking Code, is a member of the Financial Ombudsman Service and is licensed by the Office of Fair Trading (No. 006110).
